MTN Jobs

For those interested in telecom jobs in Nigeria, we can categorically tell you that MTN is a fantastic place to work. This is because MTN jobs pay good salaries. An entry-level job at MTN is a great way to start your career regardless of your discipline. In this post, we will be spotlighting MTN jobs as published on Hubforjobs.

 About MTN Nigeria

MTN Group is undoubtedly a leading cellular telecommunications provider in Africa. MTN Nigeria is a subsidiary of the MTN Group. Following the well-praised Nigerian GSM auction held by the Nigerian Communications Commission, MTN made history on May 16 by making the first GSM call. After that, the corporation started running full-fledged businesses, starting in Lagos, Abuja, and Port Harcourt.

In January 2001, MTN paid $285 million for one of Nigeria’s four GSM licenses. Over US$1.8 billion has been spent so far on developing Nigeria’s mobile communications infrastructure. Since its August 2001 start, MTN has progressively expanded its service footprint throughout Nigeria. It presently offers services across the 36 states of Nigeria and the Federal Capital Territory, Abuja, in 223 cities and towns, more than 10,000 villages and communities, and an increasing number of highways. Many of these towns and villages are now being given their first-ever access to the world of telecoms.

The 3,400 Kilometre YellowBahn, the company’s digital microwave transmission backbone, is thought to be the largest digital microwave transmission infrastructure in all of Africa. It was inaugurated by President Olusegun Obasanjo in January 2003. On the MTN network, the Y’elloBahn has greatly improved call quality. The company’s key brand values—leadership, partnership, integrity, innovation, and “can-do”—are its lifeblood. It takes pride in its capacity to make possibilities and connections among people that would otherwise be inaccessible.

The overarching goal of MTN is to act as a catalyst for Nigeria’s economic growth and development, assisting in the realization of Nigeria’s considerable developmental potential not only by offering top-notch communications services but also by implementing creative and long-lasting CSR activities.

MTN Jobs

Below are some MTN jobs published on Hubforjobs that you may wish to apply for. Have a look at them and apply for the one that suits you.

Manager, Business Development – Chenosis – MTN Nigeria

Job Description

Context

• Chenosis is a nascent Platform business within MTN. Our mission is to generate new Revenue Opportunities for Commercial companies across Africa;
• Create enhanced Digital Citizen experiences for governments across Africa and expedite the journey for innovative startups across Africa, using the power of APIs.
• We are an early Start-Up looking to build our core launch team.

Mission / Core Purpose of the Job

• The Manager, of Business Development – Nigeria will be responsible for Revenue for all Products across Nigeria.

Key Deliverables (Non-exhaustive)

• Performance against Revenue Quota for all Chenosis Products in Nigeria
• Feedback into Chenosis Leadership on the initiatives/activities required to ensure that Revenue Quotas are met in Nigeria
• Deliver and perform against defined Revenue Quota across Nigeria for all Products
• Collaborate with the MTN Nigeria OpCo to build a pipeline and convert this pipeline to revenue in a focused manner
• Engage with key Enterprises, Startup, and Government entities at an executive level
• Collaborate with Chenosis and OpCo Marketing to drive Demand Generation activities
• Represent Chenosis at key Events/Forums in Nigeria
• Align with and regularly brief the MTN Nigeria EXCO on Chenosis activity in Nigeria.

Job Requirements

• Minimum of 4-year Degree in Business, Management, or equivalent
• Postgraduate (Advantageous)

Experience:

• Must have 3-5 years of professional experience
• Successful Sales Track Record building a High Growth, Disruptive business in Nigeria
• Experience operating in a dynamic, start-up environment
• Sales Experience within the Digital Domain – e.g., Selling SaaS, Cloud Services, Telco Digital Products

Competencies:

• Strong Communication Skills – communicates with Empathy, Passion, and Authenticity
• Natural Networker – able to navigate through multiple stakeholders to achieve an outcome
• Principled and Ethical
• Self-Starter, Self-Motivated, High Energy, Likes to step out of ‘Comfort Zone

To apply for this job, CLICK HERE

Analyst – Supplier Performance, Finance at MTN Nigeria

Description

• Determine suppliers for supplier performance management as per MTN’s supply management policy and information based on supplier performance reports and supplier segmentation.
• Determine suppliers for Quality Management System (QMS) audit
• Prepare supplier specific/supplier quadrant-specific RFI questionnaire
• Ensure all suppliers determined for performance management have responded to RFI
• Be a part of the cross-functional collaboration team for evaluating RFI
• Measure supplier performance
• Calculate performance score and provide a rating
• Identify supplier performance issues
• Escalate critical performance issues to Specialists, Supplier Performance
• Formulate corrective action and liaise with suppliers to agree upon a corrective action plan
• Monitor corrective action was taken by the suppliers
• Prepare monitoring reports and escalate critical issues
• Participate and provide inputs in operational meetings
• Set up and manage ad-hoc meetings for day-to-day operational requirements
• Timely notification of escalations to the Manager
• Resolve escalations as per defined escalation/resolution procedures
• Participate and provide inputs to project status meetings
• Propose operational changes and provide associated user impact assessments
• Ensure effective execution of day-to-day operations and at the OpCo and resolve operational issues

Requirements

Education:

• First Degree in Supply Chain Management or any related discipline
• Fluent in English

Experience:

• 3 – 7 years experience in an area of specialization; with experience working with others
• Experience working in a medium-sized organization
• Working knowledge of Oracle

To apply for this job, CLICK HERE

Team Leader – Debt Management, Customer Services – MTN Nigeria

Description

• Define and update Policy, Process, Procedures, and business rules, and enforce/ensure implementation. 
• Monitor post-paid bad debt and attain divisional/business performance target
• Report on delinquent/aging debt to Credit Management Unit, Finance.
• Monitor and elicit observation on the performance of Postpaid processes from test sims assigned to team members
• Develop and review user requirements to guide the development and deployment of postpaid enhancement 
• Coordinate timely debt collection interventions on Consumer Post-paid Accounts from Revenue generated.
• Negotiate and agree to payment plan terms following the company’s procedures and guidelines
• Deliver weekly or monthly reporting to the line manager and relevant team 
• Proficient in the use of telecom billing technologies and other complementary technologies 
• Ensure teams compliance/accuracy to revenue posting of payment, adjustment, and reconciliation
• Participate in Projects and requirement review sessions for Process Improvement on Postpaid Functionalities 
• Manage post-paid Accounts without relationship partners to ensure timely payment
• Monitor Pre-dunning & Post-Dunning activities before and after the soft suspension of customers on the 6th and 16th of the month.
• Ensure cash/cheque payment(Postpaid/Prepaid) posting from banks is done accurately with 95% posting of all payment alerts within 30 minutes of receipt
• Design key performance indicators (KPI), ensure adherence, and conduct coaching where necessary. 
• Follow through on the resolution of system audit on accounts with anomalies
• Ensure timely delivery of Revenue impacting adjustment reports on Consumer Accounts to the Finance team. 
• Ensure all Trouble tickets logged to the teams are resolved and closed within the agreed SLA 
• Monitor team and ensure reports of customers likely to be suspended are sent for calls to Pay the due bill.
• Liaise with various stakeholders Legal, Finance, Revenue Assurance, Marketing, Walk-in/Connect Stores, Revenue Management, Banks, Vendors, Information System units, and others on Payment/Reconciliation and Debt collections/prevention issues.
• Co-ordinate and present the team's Monthly performance at the units review session with the Manager
• Contribute to risk assessment policy with Fraud, Revenue Assurance, and Business Risk units 
• Assist in developing and executing key account management strategies in line with the organization’s value proposition.
• Ensure integrity and accuracy of product functionality on all applicable systems
• Participate & monitor all User Acceptance Tests (UAT) before the rollout of products/services/process redesign to ensure it conforms to all agreed customer support requirements and standards.
• Attend and resolve complex issues escalated by departments like Customer Relations, S&D, Staff, IT support, etc.
• Monitor the execution of the various Collection drives for outstanding bill payments after different stages of dunning.
• Ensure Consumer Post-paid Bad Debt reduction by year-end to =< 5%.
• Review Bad Debt report to Finance (Credit Management Unit) for the Credit Bureau by the 15th of every month
• Participate in weekly Customer Experience (CEX) sessions and follow up on issues raised.

Education:

• First degree in Social Science (Banking & Finance, Economics, Accounting) or Legal
• Professional qualification in accounting e.g., ACA, ACCA
• Fluent in English 

Experience:3 – 7 years experience including:

• Experience in supervising others 
• Experience working in a medium-sized organization 
• Experience in debt/credit management & Collections, Banking & Reconciliations activities, and data analysis 
• Knowledgeable in Consumer Post-paid Operations.  

To apply for this job, CLICK HERE

For more MTN jobs, CLICK HERE

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