Hotel Receptionist Salary 

The number of people who need jobs in Nigeria has tripled in the last couple of years. However, as much as people want a source of income, they want to be sure that the salary will be worth it. This applies to all types of job openings which include the hotel receptionist. If you have skills that can help you land a hotel receptionist job, chances are you are also considering if that type of role will pay you well. It is very much okay to think like that so that you can weigh your options to see if finding a hotel receptionist job is the best bet or if you can just swerve to some other jobs. Aside from the salary, you may want to know other perks that make the job reasonable. Read on. 

Perks of being a Hotel Receptionist

There are other benefits attached to working as a hotel receptionist and some of them include: 

• Meals and Food Discounts

• Opportunity to meet new people

• Training and Development opportunities

• Flexible schedules (i.e. Shifts)

• Good and team-centric environment

• Celebrations and events

Some of these perks can mean a lot to some people and even encourage them to take up the job regardless of the salary. For people seeking to improve their communication and interpersonal skills, they may see the job as an opportunity to advance in these skills and become a better professional even for subsequent jobs. 

Read also: How to get a job at the Lagos Continental Hotel

Some individuals want a flexible role where they can leverage shifts to do some other stuff; if working as a hotel receptionist affords them that opportunity, they may want to consider taking the job. This explains that money as an exchange for work done is important but some people look beyond this. 

Responsibilities of a Hotel Receptionist 

• Handling the registration process during check-in and check-out.

• Managing room reservations and ensuring that the right information is recorded in the hotel's reservation system. 

• Attending to guests and resolving their complaints. 

• Handling phone calls and directing other calls to the appropriate department.

• Keeping guest lodging information confidential.

• Processing payments and maintaining records of the payments. 

• Offering information about the hotel services and amenities. 

• Keep the reception desk tidy and organized. 

• Sticking to hotel policies and procedures professionally.

Factors that determine the salary of a Hotel Receptionist

Hotel receptionists are paid based on several factors which could be the type and size of the hotel, level of expertise, experience, skills, and sometimes location. 

Type and Size of the Hotel

Larger Hotels will pay more than small or newly launched hotels because time plays a big role here. The big hotels have, over time, developed their space and attracted customers to keep them going. Hence, there is a huge probability that they will offer higher salaries than the small and budget-focused hotels. 

Level of Expertise

Some customers will recommend or even reuse a particular hotel because they enjoyed the customer service and the communication they encountered while visiting. This is a plus for the company and employees who make this happen are likely to be recognized and paid well compared to others who are struggling to contribute significantly.   

Location

Using the city of Lagos as an example, some hotels on the island will pay more compared to the ones on the mainland. This is because the cost of living and the demand for skilled hotel receptionists in both areas differ. 

Read also: Want to work for any hotel in Abuja? Do these things

Skills

A highly skilled hotel receptionist is likely to get higher pay and benefits compared to someone who is just building their skills or struggling with them. This is why it is not just important to have skills but also to demonstrate them such that they stand out. Some of these skills include: 

• Excellent customer service

• Good communication skills

• Computer literacy

• Time management

• Emotional intelligence

• Problem-solving

• Empathy

• Great poise and professionalism

What is the Salary like?

According to Glassdoor, the estimated total salary for a receptionist in Nigeria is N94,000/month with an average of N50,000/month. However, it is important to note that these findings don't exactly mean that receptionists everywhere in Nigeria are paid this amount. Some are paid more and others, less. To increase your chances of earning a good salary as a hotel receptionist, you may need to work more on honing your skills and also finding jobs in favorable locations that may need skilled hotel receptionists. 

If you need hotel receptionist jobs that will pay you a reasonable salary, you can sign up on our website and get notifications when these types of jobs open.