Job Description

JOb Description

  • We're seeking a friendly, attentive, and efficient Waiter / Waitressto join our restaurant team.
  • As a Waiter/Waitress, you'll provide exceptional customer service, ensure seamless dining experiences, and contribute to our restaurant's success.

Responsibilities

  • Greet and serve customers, taking orders and delivering food and beverages.
  • Provide menu knowledge, recommendations, and answer questions.
  • Manage tables, ensuring prompt and attentive service.
  • Process transactions, handle cash and credit transactions.
  • Maintain cleanliness and organization of dining area.
  • Collaborate with kitchen staff, bartenders, and other servers.
  • Handle customer complaints and resolve issues.
  • Follow restaurant policies, procedures, and safety standards.
  • Upsell and promote menu items, specials, and loyalty programs.
  • Maintain knowledge of menu, ingredients, and allergens.

Qualifications

  • OND/NCE
  • Experience:2-3years
  • Previous experience as a waiter/server in a restaurant.
  • Excellent communication, customer service, and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic math skills and accuracy with handling cash.
  • Familiarity with POS systems and restaurant software.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
  • High school diploma or equivalent.

Desirable Qualities:

  • Previous experience in fine dining or upscale casual restaurants.
  • Wine, beer, or cocktail knowledge.

Method of Application

Interested and qualified candidates should send their CV to: careers@erickayserng.com using the Job Title as the subject of the mail.

Note: If you're a team player with excellent customer service skills, please apply.


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