At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Telephone Sales Officer

Location: Ikeja, Lagos
Employment Type: Full-time
Reports to: Sales Manager/Team Leader

Responsibilities
Sales Outreach:

• Make outbound calls to potential customers to generate leads and convert them into sales.
• Handle inbound inquiries and offer appropriate solutions to meet customer needs.

Customer Interaction:

• Provide detailed information about the products/services offered by the company.
• Answer customer queries and resolve any concerns in a professional manner.
• Build and maintain strong customer relationships to encourage repeat business.

Target Achievement:

• Meet or exceed assigned sales targets and KPIs on a daily, weekly, or monthly basis.
• Utilize persuasive selling techniques to close deals effectively.

Data Management:

• Maintain accurate records of customer interactions, sales, and follow-up activities using CRM software or spreadsheets.
• Update customer profiles and sales pipelines regularly.

Product Knowledge:

• Stay informed about the company’s products, services, and promotions.
• Keep up-to-date with industry trends and competitor offerings.

Team Collaboration:

• Collaborate with the sales team to share best practices and insights.
• Participate in training sessions to enhance selling skills and product knowledge.

Qualifications

• High school diploma or equivalent (Bachelor's degree preferred).
• Prior experience in telesales or customer service is advantageous.
• Communication Skills: Excellent verbal communication and active listening skills.
• Sales Skills: Ability to pitch products/services persuasively and handle objections.
• Tech Proficiency: Familiarity with CRM tools, spreadsheets, and basic computer operations.
• Resilience: Ability to handle rejection and remain motivated to achieve goals.
• Time Management: Strong organizational skills to manage multiple calls and tasks effectively.

Application Closing Date
31st January, 2025.