Job Description
Purpose of the Job
- The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio. The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.
Expected Key Results
- Achieve set revenue growth.
- Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
- Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
- Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.
Educational Qualifications & Functional Skills:
- B.SC Engineering / Computer Science / Marketing / Sales / related disciplines (2.1/Upper Credit Minimum)
- Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
- Good Microsoft office suite competence, CRM competence, including Visio
- Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.
Work Experience:
- At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
- Must demonstrate interpersonal capabilities
- Other Requirements:
- Customer Focused
- Action-oriented
- Result Driven
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Requirements
- Ensures Accountability
- Develops Talent
- Drives Engagement
- Drives Vision & Purpose
- Excellent Decision Quality
Method of Application
Interested and qualified candidates should send their CV to: mahanor@ipnxnigeria.net using the Job Position and Location as the subject of the mail
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
3+ years
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
ICT, Computer, IT Services, Software
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Date Posted
December 07, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria