MINISO is a fast-growing international retail chain brand with over 5000 stores across Europe, Asia, Africa, America and Oceania and has established strategic partnerships with over 99 countries. Miniso focuses on fashionable and relaxed high-quality lifestyle products including home furnishings, health and beauty, accessories, office supplies, sports and gifts, seasonal products, electronic products amongst many others, which covers every aspect of life. In addition to the quality and creativity, MINISO values the shopping experience of its customers and dedicates itself to being a fashionable, close-to-life brand that provides customers with a better shopping experience.

MINISO has helped hundreds of entrepreneurs own their business globally and has gained a lot of popularity among global brands due to its core brand edges, resulting in a new market trend of “superior product consumption”. MINISO Lifestyle Nigeria officially opened the first store in Lagos in 2017 and now has several stores in the country.

We are recruiting to fill the position below:

Job Title: Shop Floor Attendant

Locations: Ikeja, Lekki, Festac & Songotedo - Lagos
Employment Type: Full-time

Job Responsibilities
Cashier Service:

• Receive cash from customers and create receipts on the system.
• Ensure physical cash tallies to total receipts list daily, before transfer of cash and sales records to the Store Supervisor.
• Engage customers in a bid to Cross Sell Miniso Product.
• Take records of all customer inquiries and complaints.
• Keep duplicate receipts and records of all sales and cash transactions.

Customer Service:

• Serve as the first line customer interface and company representative. Consequently; must endeavour to always be courteous when relating with customers irrespective of the situation or aggravation.
• Make a detailed enquiry of the customers’ demands before making and recommendations to the customer.
• Must be attentive to customers’ complaints and questions, providing detailed information on the functionality of Miniso Products.

Loss Prevention & Security:

• Ensure all security policies and protocols are adhered to.
• Closely monitor the activities of all customers and other staff members to avoid theft.
• Ask to see customer receipts and purchased items, so as to ensure the purchased items on the receipt tally with the number of items in the customer carrier bag.
• Ensure that customers who place their bags in our custody when entering the store receive their bags in the same state, when exiting the store.

Product Restock and Display:

• Ensure products are properly displayed on the shelves.
• Accurate receipt and confirmation of goods delivered from the warehouse.
• Ensure cleanliness of the store and products.

Requirements

• Minimum of O’level or OND certificate.
• Should live in close proximity to the job location.
• Minimum of one-year work experience in a retail store.
• Computer Savvy.
• Good work ethics with a high level of integrity.
• Excellent Customer Service Skills.
• Good Problem-Solving Skills.
• Strong Interpersonal Skills.
• Excellent Numeric Skills.
• Good Oral & Written Communication Skills.

Application Closing Date
31st December, 2024.