Job Description
Job Responsibilities
Sales and Customer Support
- Assist customers in selecting products, understanding services, and addressing inquiries about pet care.
- Maintain knowledge of store inventory, promotions, and new arrivals.
- Process sales transactions efficiently and accurately using the store’s POS system.
- Ensure the store remains clean, organized, and visually appealing to customers.
Administrative and Operational Support
- Manage customer bookings for boarding, grooming, and veterinary services.
- Maintain accurate records for sales, bookings, and inventory.
- Provide daily updates on store needs, including product restocking and equipment maintenance.
- Conduct market runs to purchase supplies and materials for store operations.
- Generate daily, weekly, and monthly sales and operational reports.
Store Maintenance and Coordination
- Coordinate with grooming and veterinary teams to ensure seamless service delivery.
- Monitor stock levels and collaborate with management to replenish inventory promptly.
- Handle customer inquiries and resolve complaints in a professional and timely manner.
Requirements
- Must reside in Lekki or nearby areas.
- Must be available to resume immediately.
- Minimum of HND or Bachelor’s degree in business, administration, or a related field.
- Previous experience in sales or administrative roles is an advantage.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with POS systems.
- Ability to work independently and handle multiple tasks effectively.
- A genuine love for animals and willingness to learn about pet care and products.
- Physical ability to perform market runs and manage basic store tasks.
Method of Application
If you’re passionate about social media and pets, we’d love to have you on our team! Send your CV, Cover letter, and Portfolio to hr@exoticpetcafe.com with the subject line: Application for Social Media Manager Position.
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