Relationship Officer (DSE)


Job Description

Location: Lagos, Abuja, Porth Harcourt, Uyo, & Asaba

Key Responsibilities

  • Customer Acquisition: Ensure to identify and acquire new customers through various marketing channels.
  • Provide exceptional customer service that will drive customer satisfaction, retention and loyalty
  • Product Promotion: Promote all HillPost products and services including saving accounts, loans, and other financial services.
  • Market Research: Conduct market research to identify trends, opportunities & challenges, and provide feedback to State Manager. 
  • Sales Target: Meet monthly sales targets, as set by team lead.
  • Compliance: Ensure compliance with all relevant Microfinance banking regulations, policies, and procedures.
  • Compliance: Ensure compliance with all relevant banking regulations, policies, and procedures.
  • Reporting: Prepare and submit regular reports to State Manager including sales reports, customer feedback and market research finding.

Experience: 

Candidate must possess a minimum of 2 years work experience in financial institutions with knowledge of the following 

  • POS deployment
  • Merchant and Agent Management
  • Debit card and POS terminal management
  • Must be vast in Loan offerings
  • Savings account

Qualifications

BSc in any discipline from a reputable University with a minimum of Second class lower (2.2) degree.

Skills

The preferred candidate should possess,

  • Excellent communication skills
  • Strong interpersonal skills
  • Strong relationship management skills
  • Ability to work in a fast-paced environment and meet sales targets.
  • Ability to operate and work with a smart phone
  • Good time management and organizational skills.

Method of Application

Interested and qualified candidates should forward their CV to: career@hillpostmfb.com using the position and location as subject of email.


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