Promo Operations and Fulfilment Officer


Job Description

A reputable company is currently recruiting suitable candidates to fill the position below:

Job Title: Promo Operations and Fulfilment Officer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

  • In this role, you will be responsible for the promo stakeholder management, collaboration and execution of Promo users Communication campaigns, with a goal of enhancing our promo brand among winners while ensuring effective customer support.

Responsibilities

  • Monitoring multiple Promo calendars and ensuring preparations are within timelines
  • Executing promo draw events.
  • Preparing promo event reports.
  • Managing communication with Promo Regulator against Promo Draws and Prize Presentations.
  • Managing winner communication till the required call to action is taken.
  • Managing Promo partners communication in preparation for promo.
  • Monitoring draw portals and escalating draw portal inconsistencies to the approved channels
  • Collaborating with Product team to successfully launch new promo products and execute maiden promo draw within timeline.
  • Strategizing on promo product improvement.

Qualifications

  • B.Sc / B.A in English, Mass Communication or Social Sciences.

Skills/Requirements:

  • Excellent written and verbal communications skills, an added Nigerian language is a plus.
  • Excellent knowledge of Microsoft Suite (emphasis on Microsoft Excel).
  • Integrity and trustworthiness.
  • A keen attention for details.
  • Record keeping skills, maintaining error-free records in multiple files.
  • Customer service skills.
  • Persuasiveness.
  • Ability to meet project deadlines, even while under pressure.
  • Great interpersonal relations skills.
  • Problem solving skills.

Salary
Very Attractive.

Application Closing Date
Friday; 3rd January 2025.


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