Promo Operations and Fulfilment Officer


Job Description

In this role, you will be responsible for the promo stakeholder management, collaboration and execution of Promo users Communication campaigns, with a goal of enhancing our promo brand among winners while ensuring effective customer support.

Qualifications:

  • B.Sc/B.A in English, Mass Communication or Social Sciences

Skills/Requirements:

  • Excellent written and verbal communications skills, an added Nigerian language is a plus.
  • Excellent knowledge of Microsoft Suite (emphasis on Microsoft Excel).
  • Integrity and trustworthiness.
  • A keen attention for details.
  • Record keeping skills, maintaining error-free records in multiple files.
  • Customer service skills.
  • Persuasiveness.
  • Ability to meet project deadlines, even while under pressure.
  • Great interpersonal relations skills.
  • Problem solving skills.

Responsibilities:

  • Monitoring multiple Promo calendars and ensuring preparations are within timelines
  • Executing promo draw events.
  • Preparing promo event reports.
  • Managing communication with Promo Regulator against Promo Draws and Prize Presentations.
  • Managing winner communication till the required call to action is taken.
  • Managing Promo partners communication in preparation for promo.
  • Monitoring draw portals and escalating draw portal inconsistencies to the approved channels
  • Collaborating with Product team to successfully launch new promo products and execute maiden promo draw within timeline.
  • Strategizing on promo product improvement

Method of Application

Interested and qualified candidates should forward their CV to: recruitment.lekki1@gmail.com using the position as subject of email.


Share job