Operations Manager


Job Description

  • In this role, under the supervision of the MD/CEO, you will be responsible for leading, directing and managing the day-to-day operational activities. As the Operations Manager, you will also provide oversight and monitor processes related to manufacturing and sales..

Strategy:

  • Actively pursue the company’s strategic and operational objectives.
  • Recommend strategies and advise the Creative Director on issues that pertain to the development of the company

Operations:

  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements and oversee the hiring of new employees as needed
  • Oversee accounts payable and accounts receivable functions
  • Manage timely data collection to update operations metrics to achieve productivity targets, eliminate errors, and deliver excellent services
  • Improve the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
  • Collaborate with and supervise cross-functional support teams in improving tools and systems for business efficiency
  • Maintain constant communication with management, staff, and external stakeholders to ensure proper operations of the organization
  • Work with the HR Consultant to organize and monitor implementation of periodic performance appraisals

Reporting:

  • Conduct budget reviews and report cost plans to upper management.
  • Track company-wide financial information and review reporting for management.
  • Provide monthly reports on key operations of the company not limited to People, Finance, Production etc.
  • Receive, review and compile reports from production and retail team.

Compliance:

  • Ensure that the company’s activities remain compliant to statutory directives.
  • Monitor and ensure compliance to all financial, human resource and safety compliance requirements

Technical Skills:

  • Astute business acumen
  • Ability to create and work with a budget
  • Knowledge of accounting procedures
  • Ability to create and interpret financial information.
  • Excellent people management skills.
  • Business process optimization skills



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