Job Description
Myrtle Management Consultants Limited - Our client is a forward-thinking company specializing in providing top-tier solutions within the Internet Service Provider (ISP) sector. Their operations are focused on delivering high-quality connectivity and cutting-edge technology services to meet the evolving needs of businesses.
They are recruiting to fill the position below:
Job Title: Operations / Fulfilment Manager
Location: Lagos
Employment type: Full-time
Job Description
- Manage and oversee the end-to-end operations and fulfillment processes to ensure seamless service delivery.
- Develop, implement, and optimize operational workflows and standard operating procedures (SOPs).
- Coordinate with cross-functional teams, including sales, logistics, and technical support, to meet client expectations.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement solutions.
- Ensure inventory levels are maintained and logistics processes are efficient to meet operational demands.
- Lead and mentor the operations team, fostering a culture of excellence and accountability.
- Handle escalations and resolve operational issues promptly to minimize service disruptions.
- Prepare and present detailed operational reports to senior management.
- Maintain compliance with company policies, industry standards, and regulatory requirements.
Qualifications
- Bachelor's Degree in Operations Management, Business Administration, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in operations or fulfillment management, preferably in the ISP or technology sector.
- Strong leadership and team management skills with a proven track record of driving operational excellence.
- Proficiency in using operational management tools and software.
- Analytical mindset with excellent problem-solving abilities.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Excellent communication and interpersonal skills
- Self-motivated and capable of working independently and as part of a team.
- Cross-functional skills to collaborate with different teams and departments.
- Availability to immediately resume is an added advantage.
Application Closing Date
10th December, 2024.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Lagos
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Offered Salary
Confidential
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Industry
Accounting / Finance
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Date Posted
December 02, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria