Membership Engagement & Growth Manager

Marketing

Full Time


Job Description

Description:

Membership Engagement & Growth Manager will be responsible for developing and driving membership growth and engagement strategies, in addition to coordinating the Institute’s branches. He/she will be responsible for value delivery to members with view to achieving membership satisfaction and retention while broadly overseeing membership operations. 

Job Responsibilities:

  • Develop and drive strategies for the Institute’s membership engagement, growth and retention initiatives.
  • Broadly oversee membership and branch operations.
  • Plan and execute membership recruitment campaigns online & offline, locally and across borders. 
  • Build relationship with Branch Executives and Committees and learn about their priorities for engagement in the Institute’s activities, and use that knowledge to develop a strategic plan for engagement events and activities.
  • Liaise with the Branch Executives and Committees in planning and executing an annual calendar of in-person and virtual events (meetings, webinars, roundtable, gala night, etc.) that bring together the membership of the Institute. 
  • Manage the membership CRM platform. 
  • Act as an ongoing point of contact for Branch Executives and Committees. 
  • Provide quarterly reports to Management and Governing Council on activities of the Branches and Committees, and propose on how best to strengthen and improve them.
  • Create partnership proposals for prospective corporate membership in the building strong public-sector/private-sector partnerships and cooperation.

Educational Qualification: A good university degree from any discipline and relevant professional qualifications. 

Experience:

Minimum of 10 years’ professional work experience in membership management or stakeholder engagement. Professional background in sales/business development & membership. Some level of digital marketing expertise & large event planning & delivery. 

KEY COMPETENCIES REQUIREMENTS:

Functional/ Technical:

  • Excellent organizational skills
  • A good leader 
  • Good communication skills
  • Excellent project management skills
  • Resourceful and excellent problem-solving skills 
  • Creative thinker with very robust sales and marketing skills
  • Proficient user of Microsoft office 

Behavioral:

  • Must be entrepreneurial and a go getter 
  • Must be proactive
  • Must have strong Interpersonal skills
  • Confident but courteous 
  • Very strong customer service skills & orientation 

Renumeration: Competitive & Negotiable. 

Method of Application

Interested and qualified candidates should forward their CV and cover letter to: hr@Nicarb.org using the position as subject of email.


Share job