Job Description
Description:
Membership Engagement & Growth Manager will be responsible for developing and driving membership growth and engagement strategies, in addition to coordinating the Institute’s branches. He/she will be responsible for value delivery to members with view to achieving membership satisfaction and retention while broadly overseeing membership operations.
Job Responsibilities:
- Develop and drive strategies for the Institute’s membership engagement, growth and retention initiatives.
- Broadly oversee membership and branch operations.
- Plan and execute membership recruitment campaigns online & offline, locally and across borders.
- Build relationship with Branch Executives and Committees and learn about their priorities for engagement in the Institute’s activities, and use that knowledge to develop a strategic plan for engagement events and activities.
- Liaise with the Branch Executives and Committees in planning and executing an annual calendar of in-person and virtual events (meetings, webinars, roundtable, gala night, etc.) that bring together the membership of the Institute.
- Manage the membership CRM platform.
- Act as an ongoing point of contact for Branch Executives and Committees.
- Provide quarterly reports to Management and Governing Council on activities of the Branches and Committees, and propose on how best to strengthen and improve them.
- Create partnership proposals for prospective corporate membership in the building strong public-sector/private-sector partnerships and cooperation.
Educational Qualification: A good university degree from any discipline and relevant professional qualifications.
Experience:
Minimum of 10 years’ professional work experience in membership management or stakeholder engagement. Professional background in sales/business development & membership. Some level of digital marketing expertise & large event planning & delivery.
KEY COMPETENCIES REQUIREMENTS:
Functional/ Technical:
- Excellent organizational skills
- A good leader
- Good communication skills
- Excellent project management skills
- Resourceful and excellent problem-solving skills
- Creative thinker with very robust sales and marketing skills
- Proficient user of Microsoft office
Behavioral:
- Must be entrepreneurial and a go getter
- Must be proactive
- Must have strong Interpersonal skills
- Confident but courteous
- Very strong customer service skills & orientation
Renumeration: Competitive & Negotiable.
Method of Application
Interested and qualified candidates should forward their CV and cover letter to: hr@Nicarb.org using the position as subject of email.