Job Description

Responsibilities:

  • IT Infrastructure & Operations Management
  • Network & Systems Administration
  • System Upgrades & Implementation
  • Vendor Management
  • Data Security & Compliance
  • Security Protocols
  • Compliance Management
  • Incident Response & Disaster Recovery
  • User Support & Training
  • Help Desk Management
  • Staff Training
  • Device & Asset Management
  • Project Management & Strategic Planning
  • IT Roadmap
  • Project Execution
  • System Integration
  • Innovation & Continuous Improvement
  • Technology Evaluation
  • Process Optimization



Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or related field. Master’s degree in IT or Business Administration preferred.
  • Minimum of 5 years of experience in IT management or a related role, with experience in network administration, cybersecurity, and IT operations.
  • Professional certifications (e.g., CompTIA Network+, CCNA, CISSP, ITIL, or Project Management Certification) are strongly preferred.
  • Strong knowledge of IT security, compliance standards (NDPR, HIPAA, GDPR), and regulatory requirements for clinical trials and laboratory environments.
  • Proven experience with IT infrastructure, including network setup, server management, and systems integration.
  • Excellent organizational, leadership, and communication skills, with a user-centric approach to IT support and training.
  • Experience in a healthcare, CRO, or laboratory setting, and familiarity with systems such as CTMS, EDC, and LIMS is a plus.


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