I.T Support Executive


Job Description

Centre for Research in Enterprise and Action in Management (CREM) - Our client in the Oil & Gas Servicing industry is recruiting to fill the position below:

Job Title: I.T Support Executive

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Provide timely and effective technical support to employees via phone, email, and inperson.
  • Set up and configure new employee workstations, laptops, and mobile devices.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Manage and maintain our Cloud environment, ensuring optimal performance and security.
  • Assist with the deployment and management of software applications and updates.
  • Monitor and maintain network security, ensuring the integrity and confidentiality of company data.
  • Manage user accounts, permissions, and access rights in accordance with company policies.
  • Develop, implement, and enforce acceptable use policies for IT resources.
  • Conduct user training and develop documentation to help employees effectively use technology.
  • Stay up-to-date with emerging technologies and industry best practices, recommending improvements as needed.
  • Assist with the procurement and inventory management of IT hardware and software.

Qualifications

  • Bachelor’s degree in Computer science, Information Technology, or a related field.
  • 3+ years of experience in an IT support role, preferably in a corporate environment.
  • Experience with Oracle Netsuite ERP including administration, security, and troubleshooting.
  • Experience with network technologies, including TCP/IP, DHCP, DNS, and VPN.
  • Familiarity with Active Directory, Office 365, and cloud-based technologies.
  • Relevant certifications (e.g., CompTIA A+, Network+) are a plus

Application Closing Date
31st December, 2024.


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