Job Description
Responsibilities
- Greet guests upon their arrival and assign rooms
- Process guest arrivals and departures, including all necessary payments
- Provide information about the hotel, available rooms, rates and amenities
- Respond to guests’ complaints and requests, coordinating with the necessary department or staff member to solve any issues
- Handle reservation requests; over the phone, via email, or face-to-face
- Ensure that all guest information is accurate and up-to-date
- Arrange transportation for guests
- Manage room bookings and keep track of inventory
- Prepare invoices and handle payment procedures
- Coordinate with Housekeeping to track the readiness of rooms for check-in
- Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
- Make restaurant, transportation, or entertainment reservations for guests.
Requirements
- Interested candidates should possess an HND / BSc qualification with 2 - 10 years work experience.
Method of Application
Interested and qualified candidate should send a copy of their Resume and Application Letter to: r.johnson@boxresidence.com using the job title as the subject of the mail.
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
2+ years
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
Hospitality, Hotels, Restuarant, Food Services
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Date Posted
December 10, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria