Office Administrator

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Responsibilities:

Greet and welcome guests with a warm and friendly attitude.
Assist guests with seating arrangements and provide menus.
Answer questions about menu items, specials, and amenities.
Take and deliver orders accurately and promptly.
Ensure guests' needs are met throughout their visit.
Maintain cleanliness and organization of dining areas.
Set up tables according to restaurant standards.
Assist in preparing and serving beverages and desserts.
Clear and reset tables efficiently between guests.
Work closely with kitchen staff to ensure timely and accurate order delivery.
Communicate effectively with team members to coordinate service.
Support colleagues in other areas as needed to maintain smooth operations.
Work closely with management to ensure the smooth running of daily operations and address any guest concerns promptly.
Handle guest complaints and concerns with professionalism and empathy.
Provide information about Magida Gardens' services and events.
Uphold Magida Gardens' standards of service excellence at all times.

Requirements:

Previous experience in a hospitality or customer service role is preferred but not required.
Excellent verbal communication skills.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
A positive attitude and a passion for delivering outstanding guest experiences.
Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits:

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