Job Description
Responsibilities:
Staff Services:
- Ensure all Staff have a comfortable and enjoyable stay.
- Address Staff complaints and requests promptly and professionally.
- Coordinate reservations, check-ins, and check-outs.
Facility Management:
- Maintain the cleanliness, safety, and functionality of the guest house.
- Oversee repairs and maintenance, ensuring all facilities are in excellent working order
- Conduct regular inspections of rooms and common areas.
Staff Management:
- Recruit, train, and supervise guest house staff (housekeepers, cooks, security personnel, etc.).
- Schedule shifts and ensure adequate staffing at all times.
- Monitor staff performance and provide feedback or training as necessary.
Budgeting and Reporting:
- Manage the guest house budget, including expenses for supplies, maintenance, and staff salaries
- Track and report occupancy rates, guest feedback, and financial performance to the management team.
- Ensure cost-effective use of resources without compromising service quality.
Compliance and Safety:
- Ensure the guest house complies with health, safety, and hospitality regulations.
- Implement and maintain security measures for guests and property.
Hospitality Standards:
- Establish and uphold high standards of service and cleanliness.
- Develop and implement policies to enhance guest satisfaction and operational efficiency.
Requirements:
- 0-1 year experience
- Minimum of OND
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
Fresh
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Location
Lagos
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Offered Salary
NGN75,000 - 150,000 Monthly
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Qualification
OND
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Industry
Hospitality, Hotels, Restuarant, Food Services
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Date Posted
November 30, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria