Marketing

Full Time

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Job Description

We are seeking a dynamic and results-oriented E-commerce Sales and Product Specialist to join our team.
This role involves managing and optimizing our online sales channels, providing exceptional customer service, and promoting our products effectively.

Roles and Duties
Product Knowledge and Expertise:

Develop a deep understanding of our product range, including features, benefits, and target market.
Stay updated on industry trends and competitor offerings to maintain a competitive edge.

E-commerce Platform Management:

Manage and optimize our online store(s), ensuring smooth operations and a seamless customer experience.
Create and maintain engaging product listings, including high-quality images and compelling descriptions.
Implement effective SEO strategies to improve website visibility and drive organic traffic.

Sales and Customer Service:

Actively engage with customers through various channels (e.g., email, chat, social media) to provide timely and informative responses.
Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
Handle customer inquiries and resolve issues promptly and professionally.

Marketing and Promotion:

Develop and execute targeted marketing campaigns to attract and retain customers.
Utilize social media platforms to promote products and engage with the target audience.
Analyze sales data and customer feedback to identify opportunities for improvement.

Inventory Management:

Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
Implement strategies to minimize stockouts and optimize inventory turnover.

Requirements

Bachelor's Degree with 0 - 4 years experience.
Proven experience in e-commerce sales and marketing.
Strong understanding of online sales platforms and digital marketing principles.
Excellent communication and interpersonal skills.
Proficiency in relevant software (e.g., CRM, e-commerce platforms, analytics tools).
Ability to work independently and as part of a team.
Strong attention to detail and problem-solving skills.
Passion for e-commerce and a desire to drive sales growth.

Method of Application

Interested and qualified? Go to Geoinfotech on docs.google.com to apply

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