Job Description
Location: Igbo-Efon, Lekki, Lagos
Salary: ₦100,000 - ₦150,000 per month
Key Responsibilities:
- Manage and resolve customer transaction requests, complaints, and inquiries efficiently.
- Provide accurate support for platform transactions, products, and services.
- Investigate and resolve payment disputes promptly while maintaining positive customer relationships.
- Reconcile customer accounts and address discrepancies with attention to detail.
Work Schedule:
- Days: Monday to Sunday, with 2 days off each week.
- Shifts:
- 6:50 AM – 2:00 PM
- 1:50 PM – 9:00 PM
- 8:50 PM – 7:00 AM
- Shifts rotate weekly (e.g., Week 1: 6:50 AM – 2:00 PM, Week 1:50 PM – 9:00 PM).
Qualifications & Requirements:
- Minimum of 1–2 years of relevant experience.
- HND/ BSC in a related field (or equivalent).
- Ability to multitask, prioritize, and manage time effectively.
- Comfortable working under limited supervision and handling customer issues independently.
- Must be available for weekend and night shifts.
- Proficiency in computer use with an average typing speed.
- Must reside within the Lekki axis (candidates outside this area will not be considered).
What We Offer:
- Competitive salary within the range of ₦100,000 – ₦150,000 per month with HMO.
- Opportunity to grow with a leading company in the digital finance industry.
- A supportive and innovative work environment.
Method of Application
Interested and qualified candidates should forward their CV to: jobs@prestmit.com using the position as subject of email.
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
1+ years
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
Customer
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Date Posted
December 20, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria