Job Description
Nosprom Consult - Our client, Enability Limited, is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- We are seeking a proactive, detail-oriented Customer Service Representative with leadership abilities to manage guest experiences and guide front desk operations.
- This role is central to our mission of delivering exceptional therapy services, as you will set the tone for client interactions and oversee their entire therapy experience.
Key Responsibilities
- Guest Experience Management
- Warmly greet clients upon arrival and provide exceptional customer service throughout their visit.
- Manage schedules, ensuring clients are matched with the appropriate therapist and service for their needs.
- Handle rescheduling and cancellations professionally to maintain an organized appointment calendar.
- Actively gather and record client feedback.
Requirements
- Interested candidates should possess an HND / NCE / OND qualification with at least 5 years work experience.
- The ideal candidate will have a strong command of both spoken and written English, advanced computer skills, leadership qualities, and a genuine passion for client service.
Application Closing Date
21st December, 2024.
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Job Overview
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Company
Hubforjobs Recruitments
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Location
Lekki, Lagos
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Offered Salary
Confidential
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Industry
Security Services
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Date Posted
December 09, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria