Job Description
Job Details
Responding to Inquiries
- Answering customer questions via phone, email, chat, or in-person.
Resolving Issues
- Addressing complaints and finding solutions to customer problems efficiently.
Providing Product/Service Information
- Explaining features, benefits, and usage instructions for products or services.
Processing Orders
- Assisting customers with placing, tracking, or updating orders.
Documenting Interactions
- Recording details of customer interactions in CRM systems or databases.
Following Up
- Ensuring customer satisfaction through follow-up communication after resolving issues or inquiries.
Providing Feedback
- Sharing customer insights with management to improve services and products.
Method of Application
Interested and qualified candidates should forward their CV to: jobs@holdentinternational.com using the position as subject of email.
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
Fresh
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND
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Industry
Customer
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Date Posted
December 18, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria