Job Description
Job Description
- Handle customers complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Keep records of customers interactions
- Answer both general/specific customer questions about the company’s products
- Meet personal/customer service team sales targets and call handling quotas
- Provide potential and existing customers with exceptional customer service
Qualifications
- First degree in Mass communications, Computer Science, Marketing and related field is an added advantage
- Graduates who have completed their Higher Education programs and are awaiting NYSC deployment (PRE-SERVICE).
- Corp members currently undergoing their National Youth Service Corps (NYSC).
- Confident with phone inquiries
- Knowledge of CRM tools
- Excellent verbal and written communication skills
- Ability to collaborate with teams
- Attention to detail and critical thinking
- Ability to work in a fast paced environment
- Experience in Customer Service is an added advantage
Method of Application
Interested and qualified? Go to Zkteco Biometric Limited on jobs.smartrecruiters.com to apply
Share job
Job Overview
-
Company
Hubforjobs Recruitments
-
Location
Lagos
-
Offered Salary
Confidential
-
Qualification
BA/BSc/HND
-
Industry
Customer
-
Date Posted
December 10, 2024
Job location
Hubforjobs Recruitments
-
Category
Consulting, Recruitment, HR Services
-
Website
hubforjobs.com
-
Location
Lagos, Nigeria