Customer Care Representative (Morning and Night Shift)

Customer

Full Time


Job Description

Responsibilities

  • Manage incoming calls.
  • Identify and assess customers needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.
  • Online customer management and ability to resolve issues.

Basic Requirements

  • BSc/HND/ND.
  • 1 - 2 years work experience.
  • Gender: Female.
  • Age: 20-27 Years.
  • Salary
  • N100,000 monthly.

Note

  • Residence within Ikeja or places closer to Ikeja is a criteria.
  • Only short-listed candidates will be contacted for the interview

Method of Application

Interested and qualified? Go to Mysuredeal Online Store on forms.gle to apply


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