Customer Care Representative (Morning and Night Shift)
Full-time
Job Description
SnappyExchange is a customer-focused digital trading platform that enables users to trade gift cards and cryptocurrencies, as well as purchase airtime, data, and pay bills. We prioritize providing a seamless, user-friendly experience through our mobile app and website to make digital transactions effortless for our customers.
We are recruiting to fill the position below:
Job Title: Customer Care Representative (Morning and Night Shift)
Location: Ikeja, Lagos
Employment Type: Full-time
Responsibilities
- Manage incoming calls.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Online customer management and ability to resolve issues.
Basic Requirements
- BSc/HND/ND.
- 1 - 2 years of work experience.
- Gender: Female.
- Age: 20-27 Years.
Salary
N100,000 monthly.
Application Closing Date
31st December, 2024.
Job Overview
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Company
Hubforjobs Recruitments
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Location
Ikeja, Lagos
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Offered Salary
NGN100,000 Monthly
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Industry
Professional Body, Social Association
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Date Posted
December 10, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria