Office Administrator

Full Time

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Job Description

We are seeking a dedicated and professional Client Service Officer / Front Desk Representative to join our team.
The ideal candidate will be the first point of contact for clients, ensuring excellent service delivery while efficiently managing administrative tasks.

Work Schedule:

Responsibilities

Welcome and attend to clients promptly, creating a friendly and professional atmosphere.
Manage appointment booking and maintain accurate schedules for clients and practitioners.
Respond to client inquiries and concerns via phone, email, and social media platforms in a timely and courteous manner.
Prepare and present reports related to client interactions, appointments, and other front desk activities.
Maintain a well-organized and presentable reception area.
Assist in coordinating with other departments to ensure seamless service delivery.
Uphold confidentiality and professionalism in handling sensitive client information.

Qualifications

Minimum of 4 years of experience in a similar role.
Proficiency in appointment scheduling and report preparation.
Excellent communication and interpersonal skills.
Ability to effectively engage with clients through phone and social media platforms.
Prior experience in a healthcare, clinic, or hospital setting is an added advantage.
Strong organizational skills with attention to detail.
Ability to multitask and work under minimal supervision.

Method of Application

Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using "Billing Officer" as the subject of the mail.

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