Job Description
Job Summary
- We are seeking highly motivated and customer-focused Agents to join our team as Business and Personal Account Specialists.
- As an Agent, you will play a crucial role in onboarding new customers, promoting our services, and providing exceptional customer support. If you have a passion for fintech, excellent communication skills, and a drive to succeed, we encourage you to apply.
Responsibilities
- Guide potential clients in setting up business and personal accounts on the PayCare platform, ensuring compliance with regulatory standards.
- Acquire and maintain in-depth knowledge of PayCare's features and functionalities, providing clear demonstrations and troubleshooting assistance.
- Assist customers with account-related issues, offer personalized recommendations, and provide transaction guidance.
- Generate leads and advertise PayCare's services in rural areas through networking and referrals.
- Promote the benefits of business accounts to entrepreneurs, SMEs, and corporate clients, highlighting advanced features.
- Educate customers on the differences between business and personal accounts, conducting training sessions or providing informational resources.
- Verify customer information, maintain accurate records, and ensure adherence to compliance and KYC regulations.
- Work closely with the customer success team, sales, and marketing teams to address escalated issues, improve customer satisfaction, and identify potential leads.
- Track customer engagement, identify opportunities to enhance adoption rates, and provide feedback to management.
Experience Requirements
- 0-3 years of experience in customer-facing roles, particularly in onboarding, support, or account management.
- Experience promoting business solutions or financial products tailored to SMEs and corporate clients.
- Familiarity with KYC processes and financial compliance requirements.
Educational Qualification
- High school Diploma, ND, HND, or bachelor's degree in Business Administration, Finance, Marketing, or a related field is preferred.
Method of Application
If you are a results-driven sales professional looking for a new challenge, please submit your application, including your resume and a cover letter, to Philip.hr@paycaretech.world
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Job Overview
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Company
Hubforjobs Recruitments
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Experience
Fresh
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Location
Lagos
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Offered Salary
Confidential
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Qualification
BA/BSc/HND , OND , Secondary School (SSCE)
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Industry
Marketing
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Date Posted
December 24, 2024
Job location
Hubforjobs Recruitments
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Category
Consulting, Recruitment, HR Services
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Website
hubforjobs.com
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Location
Lagos, Nigeria