Job Description
Job objective(s)
- Officer provides support to Branches on daily reconciliation of ATM Till/Cash Balancing process by Branches
Duties & Responsibilities
- Timely and adequate response to ATM dispense errors
- Follow up with TSD Heads/ROSS on the prompt clearance of exceptions raised in the review.
- Provision of Training for ATM Custodians
- Monitor and regulate Offsite ATM deployment in order to reduce downtime and resource wastages
- ATM Replacement and on-site deployment
- Other task as may be assigned by the supervisor
Key Performance Indicators
- Availability of ATM to users on 24/7 basis
- Turn-around time on dispense request are met
- Cleanliness of ATM booths and Surroundings (friendly and inviting environment)
- Availability of Crisp Fresh Mint Notes
Minimum Education Qualifications
- Minimum educational level – Bachelor’s Degree in social science or humanities or HND with a Master’s Degree
Previous Work Experience Requirements
- Minimum requisite experience – 0 – 3 years working experience
Key Competency List
- Knowledge
- Must be ready to work for long hours.
- Good experience of developing management information and communications systems
Skills/Competencies
- Good written and oral communication skills.
- Good interpersonal skills.
- Excellent analytical and problem solving skills.
- Good negotiation skills
Method of Application
Interested and qualified? Go to Workforce Group on www.linkedin.com to apply
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