Customer Service Agent - AUTOGIRL

Customer

Remote job


Job Description

RESPONSIBILITIES

  • Logging and processing of calls
  • Generate relevant reports on a daily basis.
  • Effective vehicle tracking and monitoring.
  • Responding to messages and enquiries
  • Take customer bookings.
  • Submission of damage report where necessary
  • Manage all forms and submissions (vehicle complaint reports, incident reports, near miss reports, chauffeur to chauffeur, etc.


REQUIREMENTS

  • Preferably an Undergraduate or Corp member (NYSC)
  • 0–1 year of experience
  • Sound knowledge of Microsoft Office Suite
  • Must be willing to work from 9 pm - 5 am on Tuesdays to Sundays


SKILLS

  • Ability to work independently within specified time constraints.
  • Clear and pleasant speaking voice and fluent in English.
  • Personal discipline and ability to work under pressure.
  • Analytical skills and Computer Skills.
  • Must be innovative.
  • Good organizational, creative, coordinating, and time management skills.
  • Excellent communication and problem-solving - verbal communication and listening skills are especially important.
  • Very good interpersonal skills, friendly and possess professional mannerisms.
  • Ability to handle problems and complaints and remain courteous when facing difficult or angry people.


SALARY

50k to 60k per month

NOTE;

THIS JOB IS 100% REMOTE AND APPLICANTS MUST RESIDE IN LAGOS





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