Scrum Master – Interswitch Group

Job Description

Responsibilities

  • Exhibits the behaviours of a Lean-Agile leader who leads by example; leads the change; have with a Lean-Agile Mindset and helps the team embrace SAFe Core Values, adopt, and apply SAFe Principles, implement SAFe practices
  • Supports the team rules – Responsible for reinforcing Agile’s lightweight rules like the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed
  • Engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity
  • Focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives
  • Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective
  • Supports the Product Owner in managing the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
  • Supports the team in addressing and eliminating issues to improve the likelihood of achieving the objectives of the Iteration/PI
  • Escalating issues to an appropriate authority to get support in closing long standing issues or issues threatening achievement of business objectives
  • Focuses on ever-improving team dynamics and performance and coaches the team in self-management
  • Helps the team resolve interpersonal conflicts and challenges and identify opportunities for growth
  • Frequently represent the team in the Scrum of Scrums (SoS), helping the team remain aware of opportunities to engage and improve program effectiveness
  • Liaise with customers to remove impediments that may be arising from the customer’s end, clarify requirements and provide project update
  • Supports the overall adoption of SAFe across the enterprise by coaching stakeholders and other non-agile teams on effective interactions with agile teams
  • Participate in the Scrum Master Community of Practice
  • Works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream
  • Facilitates preparation and readiness for ART events like PI Planning, System Demos
  • Documentation and distribution of weekly reports
  • Work with stakeholders to continuously think about product performance engineering and seek to reduce production incidences and customer dissatisfaction

Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or a relevant field
  • Certified scrum master, SAFe preferred
  • At least 3 years work experience as a scrum master or in similar role
  • Working knowledge of agile methodology, techniques, and framework such as SAFe, Scrum or Kanban to deliver solutions
  • Conflict resolution skills
  • Organizational Skills
  • Stakeholders and customer management skills
  • Communication skills
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