Head, Revenue Mobilization, Monitoring & Assurance – Ikeja Electricity Distribution Company (IKEDC)

Job Description

Role Purpose

  • This role is responsible for ensuring effective strategies are put in place to ensure optimal collection activities.
  • Also, that adequate measures are put in place to guard against commercial losses and detect potential revenue leakages / irregularities.


  • Plan, allocate, co-ordinate and monitor revenue collection and Billing across the business.
  • Develop and implement creative and innovative strategies that ensure revenue billing and collection targets are met.
  • Deploy and maintain a sustainable platform and mechanism that supports monthly billing inputs and ensures accurate and effective billing.
  • Introduce quantifiable revenue/ collection monitoring mechanisms around the business.
  • Identify areas with high financial leakages and design appropriate strategies to enhance billing and collection operations – minimizing commercial losses.
  • Set and meet agreed revenue protection targets and goals while maximizing cash collection and developing intelligence that will enhance theft detection.
  • Ensure that the right value of the energy delivered to the company is recovered in line with the MYTO and IE set targets
  • Work with relevant department to develop revenue protection processes and procedures to guard against potential commercial losses.
  • Carry out periodic Quality Assurance (QA) on revenue protection processes and recommend improvement opportunities.
  • Constantly reviews I.E’s revenue vis-à-vis energy supplied to Bu’s.
  • Prepare periodic reports on potential process gaps (revenue leakages) and improvement opportunities.
  • Prepare performance report for other commercial units.
  • Deploy Mechanism and process to ensure that customer tariffs and corresponding sales are accurate at all times.
  • Ensure that the appropriate customer records are generated, metered correctly and appear correctly on end customer billing/metering platform.
  • Act as a Revenue Assurance Subject Matter Expert on projects / initiatives that could impact the end to end billing architecture or existing RA controls.
  • Perform regular reconciliation and analysis of revenue streams. Documenting revenue flows across business units, feeders, DTs and monitors the same.
  • Manage any issue that potentially impacts revenues, from identification through to quantification through to resolution.
  • Ensure  that new tools are in line with expectations. Work closely with the UAT team to help development test plans.
  • Develop an understanding of internal and external customer needs and ensure all activities and excellent delivery of customer satisfaction.
  • Provide commercial data across IT, Technical, Finance and any other relevant department.
  • Measure and track KPIs and outcomes against standards, while planning and taking corrective action where required.
  • Establish and maintain relationships with key internal and external stakeholders.
  • Carry out any other duties as requested by the Head of Department or other members of the executive management team.

Minimum Qualifications

  • Bachelor’s Degree in any of the following disciplines – Accountancy, Banking & Finance or other numerate discipline
  • At least 10 years relevant work experience, from related sector/ organization with demonstrable understanding of credit / debt management.

Technical Competencies:

  • Revenue Assurance
  • Business Intelligence
  • Management Information Systems
  • Data Gathering & Analysis
  • Energy Loss Reduction Techniques Management.

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus.
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