Head of Last Mile – Jumia Nigeria

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Job Description

Responsibilities

  • Leading last mile deliveries of all cities in the country
  • Enhancing the customer experience
  • Headcount and Infrastructure planning
  • Mentoring Delivery Centre Managers
  • Liaising with multiple teams, such as Finance & Customer Service, and HO for smooth operations
  • Working as a part of project teams to plan and implement new initiatives at Delivery Centres
  • Responsible for creating and executing a world-class delivery experience.
  • Be the champion for customer focus for our teams across the organization

Requirements

  • Candidates should possess a Bachelor’s Degree / HND qualification with 4 – 10 years work experience.
  • Strong foundation in high volume operational setup; preferably in consumer businesses (eCommerce, FMCG, Logistics)
  • Should have handled geographically dispersed teams
  • Excellent management, communication and reporting skills
  • Problem Solving and Handling stressful and complicated situations
  • Leadership and Team Management skills.

Pay
Openly Negotiable.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using “Head of Last Mile” as the subject of the mail.

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