Field Sales Consultant – Paga Nigeria

Job Description

Primary Responsibilites

  • Achievement of commercial targets set for the territory
  • A Field Sales Consultant has ownership for achieving the overall commercial targets set for all areas within their territory.
  • These targets include targets for active agent count, transaction mix, transaction value, transaction volume, among others.
  • Coaching/Mentoring Agents, PSPs & Aggregators in the assigned territory
  • Train and retrain PSPs & Aggregators under their supervision to ensure that they train agents to expected standard.
  • Mentor, coach and provide immediate correction to agents, PSPs, aggregators, and escalate issues to State Managers where applicable.
  • Communicate important company updates to the PSPs & Aggregators in their zone and ensuring that the information is understood.
  • Assess the activities and performance of PSPs & Aggregators under their supervision and report to the State Managers where applicable.
  • Representing Paga in the assigned territory
  • Verify agent outlet before account is created.
  • Conduct agent knowledge assessment, within 4 weeks, after agent is trained.
  • Develop and maintain a positive and professional relationship with all agency principals and outlet assistants across their territory.
  • Report issues and communicate insights internally to ensure that relevant resources are deployed to strengthen the Paga business in their territory.

Knowledge and Skill Requirements

  • Bachelor’s Degree from an accredited university or college 
  • 2 – 3 years of experience in FMCG sales
  • Must be proficient with Microsoft Excel and other Microsoft Office applications
  • Must be able to understand and report issues appropriately
  • Strong analytical and problem-solving skills
  • Provide outstanding customer service.

Key Competencies:

  • Strong leadership skills
  • Strong interpersonal/communication skills
  • Takes initiative and ownership
  • Must be self-driven and excited about winning
  • Detail oriented
  • Flexible: willingness to test ideas quickly and take learnings
  • Good interpersonal skills.
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