Customer Service Associate

May 19, 2022
60000 - 80000 / month
Application deadline closed.

Job Description

Job Description

Assist customers with questions, inquiries and complaints.
Promote goods and services offered by the company.
Keep records of customers’ information.
Build rapport with customers by engaging with them in an accommodating, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships.
Liaise with managers or other employees who might be able to provide further assistance.
Assist with placement of orders, refunds, or exchanges.

Job Requirements

B.Sc/HND in any discipline.
Minimum of 2 years experience working as a Customer Care Agent.
Strong communication skills, including active listening and clear articulation.
Ability to solve problems and alleviate conflicts or escalate tactfully.
Ability to work individually and as a team.
Ability to multitask, manage time, and prioritize.

Method of Application

Qualified candidates should send an update copy of their resume to [email protected] using the Job Title as the Subject of the mail.

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