Business Development Officer – Nigerian Exchange Group (NGX Group)

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Job Description

Responsibilities

  • Develop and execute strategies to increase business sales and profits.
  • Develop targeted and strategic marketing plans, sales proposals, and other campaign/awareness materials for all X-Academy programmes & services, whilst ensuring timely and strategic execution for new and existing clients.
  • Conduct market research, collate and analyse feedback and surveys for strategy improvement and development of new strategies.
  • Create a yearly budget (hence managing revenues and tracking expenses).
  • Generate revenue through fee paying courses/programmes of the X-Academy and services (digital learning, digitisation, and rental of the training facilities).
  • Ensure set targets on value (revenue) and volume (number of programmes & participants) are met.
  • Analyse financial data and create strategies to trim overhead costs and ensure every training is profitable.
  • Identify & establish new affiliations with professional bodies and institutions for technical support, programme accreditation, partnerships, etc.
  • Develop, negotiate and close strategic service agreements with clients and partners. Ensure compliance with terms of service/partnership.
  • Identify and generate leads or prospective clients for the X-Academy courses/programmes and other X-Academy services via weekly & monthly prospect reports.
  • Grow the X-Academy client base by managing prospects and converting them into actual clients.
  • Liaise with staff in NGX Limited & other subsidiaries to generate leads for potential clients to subscribe to programmes & services of the Academy.
  • Aggressively promote the Academy via multiple platforms to drive subscriptions to programmes and ensure return on investments.
  • Manage already existing client base to ensure repeat business and retention of clients.
  • Manage expectations, maintain regular contact with customers to keep them informed and updated on progress, issues, and training schedules (monthly, quarterly, and annually).
  • Understand client needs, offer solutions and support; answer potential client questions and follow-up call questions.
  • Respond to client requests for proposals (RFPs) and Expression of Interest (EOI).
  • Speak and make regular presentations to small and large groups of company directors, advisors, and investors to attract potential customers and generate leads.
  • Develop and periodically update the X-Academy policies, guidelines, and Standard Operating Procedures (SOPs).
  • Analyse the ROI of all training by keeping track of all costs related to each training – income versus expenditure.
  • Manage risks associated with the Business Development Function.

Job Specification
To successfully deliver the above goals, the right candidate must have:

  • HND / Bachelor’s Degree in Social Science or other related disciplines.
  • Membership of a professional body CIPM, CIPD, NITAD, PMI, HRCI, SHRM, CMI, etc. is an advantage.
  • 2-5 years post NYSC experience in Business Development functions.
  • Experience in sales, and business generation of leads in training academies will be an advantage.

Desired Competencies And Skill Requirements:

  • Experience in marketing and sales.
  • Ability to work as an individual and to be a team player.
  • Knowledge of Learning program development/management, e.g. curriculum design will be an advantage.
  • Confident, articulate, and clear communication skills for both internal and external stakeholders.
  • Ability to develop good working relationships with colleagues and other internal departments.
  • Understands learning needs analysis.
  • Displays accountability and motivation to achieve.
  • Displays emotional intelligence, stability, and adaptability.
  • Strong attention to detail and accuracy.
  • Organisation, follow up, analytical, problem solving skills.
  • Analytics, strategic and high level data, trend analysis.
  • Confident public speaker.
  • Influential communicator with strong written, verbal, presentation, and listening skills, and an ability to relate with audiences at all levels.
  • Innovation and creativity; the ability to spot business opportunities and create linkages.
  • Ability to maintain a high level of confidentiality in handling sensitive information.
  • Open-minded; ability to receive feedback; follow instructions and deliver quality results.
  • Ability to deal with ambiguity with strong judgment and problem solving skills.
  • Basic Project Management knowledge and hands-on experience.
  • Ability to manage multiple projects in a fast paced and performance driven environment.
  • Knowledge of Nigerian Education and Labour Laws.

Candidates Experience:

  • Knowledge of practical learning & development principles and awareness of the current best practice and its implementation; together with the knowledge of external providers of management development support.
  • Experience in identifying business opportunities and marketing services to a wide range of clients.
  • Experience in working and liaising with top and senior management, employees, and other key stakeholders
  • Ability to establish contact and develop relationships with prospects while recommending solutions.
  • Hands-on experience in maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
  • Practical experience in turning strategic thinking into practical deliverables.
  • Ability to thrive in a fast-paced, results-oriented environment requiring a high degree of flexibility whilst retaining business disciplines. Experience in e-learning techniques, and where relevant, being involved in the creation, delivery, and management of e-learning management solutions.
  • Experience in managing and implementing innovative projects.
  • Good knowledge and experience with Microsoft Office such as Excel, Word, and PowerPoint.
  • Operational Training Experience: Analytics, Enrolment processes, Training, Performance management systems, Employee relations, internal consulting, etc., and knowledge of Education Laws.
  • Experience in research, analysis, collection/collation, interpretation, and presentation of data; developing standard and ad hoc reports, templates, dashboards, scorecards, and metrics; interfacing will be an advantage.
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