On commercial flights, flight attendants are responsible for the safety and comfort of passengers. They assist passengers with boarding and deplaning, offer flight schedules and destinations, serve food and refreshments, and ensure that all safety protocols are followed.
Flight attendants must be able to multitask well while maintaining a calm disposition in difficult conditions.
To connect with passengers respectfully and professionally, they must also have great communication skills.
One of the most demanding and stressful occupations in the aviation business is that of a flight attendant.
They are in charge of the passengers’ safety and comfort throughout flights that might last anywhere from a few hours to more than 12 hours.
They must be able to work long shifts with little or no rest, as well as deal with the stress of being on call.
Working in close quarters with other people, such as other flight attendants, pilots, and passengers, poses additional obstacles for flight attendants.
They must be able to operate well under pressure and cope with the job’s physical and emotional demands.
Flight attendants have a particular path to follow in their careers.
They begin their careers as cabin crew members and progress through the ranks to become flight supervisors or even airline CEOs.
They get experience in a variety of aspects of the aviation industry, including customer service, safety, and operations, along the way.
To be successful in this field, you must be able to handle a multitude of duties at once and deal calmly and effectively with challenging situations. You should also be at ease working with people from various backgrounds.
Job Description Of Flight Attendant In Nigeria
Flight attendants are responsible for a variety of tasks, including:
- Keeping an eye on passengers to make sure they follow safety procedures
- Making announcements on safety protocols or other related topics, like weather or flight delays.
- Non-medical first aid is provided to passengers who are ill or injured.
- Notifying the proper authorities of any suspicious actions, security threats, or other problems
- Assisting passengers with impairments or special requirements
- Customer complaints and inquiries concerning the airline’s policies and services are handled.
- Passengers are served food and refreshments during their flight.
- Assisting passengers with their luggage and storing it in overhead bins or beneath seats
- Delivering safety advice to passengers before departure and after landing to ensure that they are informed of the procedures they need to take in the event of an emergency.
Requirements And Skills For Flight Attendant Job In Nigeria
The following are standard requirements for flight attendants:
1 . A high school diploma is usually needed for flight attendants
A bachelor’s degree in hospitality, aviation, or a similar profession may be required for several airlines.
2 . Flight attendants spend the majority of their time learning on the job. Before starting work, they may spend a few weeks to a month shadowing other flight attendants. They may also be given specialized training to work on the aircraft of a specific carrier.
3 . Credentials & Licenses: You may need to earn aviation certifications before beginning employment as a flight attendant, depending on the airline for which you apply.
4 . Communication skills are used by flight attendants to interact with passengers, other crew members, and management. They also employ their communication abilities to communicate information such as safety regulations, flight changes, and other critical details.
5 . Flight attendants must be able to provide excellent customer service because they contact passengers daily.
They must be able to respond to inquiries, give instructions, and handle problems. Flight attendants must also be able to remain calm and diplomatic in stressful situations.
6 . Multitasking: Flight attendants must frequently multitask due to their several obligations throughout the day. Passengers may be required to check-in, prepare food, clean cabins, and deal with customer service difficulties. Being able to multitask can assist you in completing your tasks on time.
7 . Flexibility: You may be needed to work different shifts, days, and times as an airline flight attendant then you typically would.
You can also be needed to work on weekends or holidays.
Flexibility can help you adapt to these changes while still doing a good job.
8 . Empathy is used by flight attendants to make passengers feel at ease and safe during their journey. They also employ empathy to assist passengers who are afraid of flying or are in an emergency.
The average salary of flight attendants in Nigeria
Based on salary estimates from 4 flight attendants working with the biggest airlines in Nigeria, we can authoritatively tell you that the average monthly salary for Flight Attendants in Nigeria is 116,000 Naira.
Entry-level flight attendants earn around 91,000 Naira while mid-level flight attendants can earn up to 189,000 Naira.